Socialshot
Auto-Refund Guarantee
3 min read
•
Updated November 2026

Understanding Credits & Free Tier

Transparent credit pricing, free trial allocation, and our automatic refund guarantee.

Socialshot uses a simple, transparent credit system. Every new user receives 10 free credits immediately upon registration with zero credit card required. Free generations contain no watermarks, full commercial rights, and high-resolution export.

100% Auto-Refund Guarantee

If a server timeout, connectivity issue, or algorithmic anomaly prevents an asset from completing successfully, our billing engine refunds the exact credit cost back to your balance automatically within 2 seconds.

No Watermarks Ever

We never plaster logos, watermarks, or degrade resolution on free-tier generations. You test real production quality from day one.

The Free Tier: 10 Lifetime Credits

When you create your Socialshot account, 10 credits are instantly deposited into your wallet. You can use these credits across any tool in the directory—whether that's testing realistic product shadows, generating a LinkedIn headshot, or building a viral social post.

Credit Cost Breakdown by Tool

Credits are deducted only upon successful generation delivery. Below is the full standard credit matrix:

Tool / FeatureCategoryCredits RequiredOutput Resolution
AI Background RemoverCreative5 creditsOriginal / 4K
AI Photo Enhancer (Upscaler)Creative5 creditsUp to 4K Ultra
AI Shadow MakerE-Commerce5 creditsLossless PNG
AI Product PhotographyE-Commerce10 credits2K / 4K Studio
AI Ghost MannequinE-Commerce10 creditsStudio Quality
AI Fashion Model & Try-OnE-Commerce10 creditsHigh-Fidelity
AI Headshot GeneratorPortrait10 creditsLinkedIn Pro 4K
AI Clothes ChangerPortrait10 creditsPhotorealistic
YT Thumbnail GeneratorMarketing10 credits1280x720 / 1920x1080
Social Media Post GeneratorMarketing10 creditsMulti-Ratio
Multi-Slide Carousel (3-10 slides)Marketing15 creditsComplete Deck (4:5)

Automatic Refund on Generation Failures

We believe you should never pay for an error. Our microservices monitor task completion states in real-time. If:

  • An upload fails to decode properly
  • The GPU node encounters an out-of-memory or timeout exception
  • The inference pipeline returns an invalid tensor or blank image

Your account balance is credited back immediately with an on-screen toast confirmation. You will also see the refund recorded in your Account Billing history.

Self-Healing Retries

When an automatic refund triggers, you can simply click 'Try Again' with different settings without re-uploading your assets.

Credit Rollover & Plan Upgrades

On all paid subscription tiers (Pro, Creator, Agency), unused monthly credits automatically roll over as long as your subscription remains active. You can cancel or pause anytime from your account settings without forfeiting accumulated credits during the billing cycle.

Frequently Asked Credit Questions

Do credits expire on free accounts? No. The 10 free credits are lifetime credits and never expire.

Can I buy one-off credit packs without a subscription? Yes. In addition to monthly subscriptions, Socialshot offers one-time credit top-up packs that never expire.

What happens if I run out of credits mid-project? You can top up immediately with 1-click checkout, and your in-progress canvas state is saved automatically.

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